Contact Us
Contact us for telephone or E-mail support
PIXMA iX6850 Setup and Troubleshooting Videos
These video FAQ's provide detailed, step by step instructions which are specific to your product and have been created to guide you through the most common setup tasks required to prepare your PIXMA all-in-one. There are also some helpful troubleshooting videos which guide you through some of the most common printing problems you may encounter when using your product.
Setting up your device
Setting up the printer
This video shows you how to set up the printer from the box and includes removing the protective packaging and connecting the device ready for use.
Setting up the ink tank
This video shows you how to correctly prepare and install the ink cartridges into your device.
Loading paper
This video shows you how to load paper into your device.
Troubleshooting
Cleaning the print head nozzles
This video shows you how to check the print head nozzles and perform a cleaning operation if necessary.
Perform manual print head alignment
If your prints are not correctly aligned, this video will show you how to resolve this issue by performing a manual print head alignment.
Perform automatic print head alignment
If your prints are not correctly aligned, this video will show you how to resolve this issue by performing the automatic head alignment function.
Remove paper jam from inside the printer
This video shows you how to remove a paper jam from inside the printer unit if necessary.
Paper jam removal from the paper output area or rear tray
This video shows you how to safely remove jammed paper from the paper output area or rear tray of your device.
Cleaning inside of the printer
This video shows you how to clean the inside of the printer if ink transfer is affecting your print quality.
These movie files are using OSS as detailed below:
