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These video FAQ's provide detailed, step by step instructions which are specific to your product and have been created to guide you through the most common setup tasks required to prepare your PIXMA product. There are also some helpful troubleshooting videos which guide you through some of the most common printing problems you may encounter when using your product.
Please find links below to a selection of videos that will assist with the initial set up of your printer including removing all packaging and installing the ink cartridges and paper.
Removing the protective materials
Loading paper for installation
Installing the FINE cartridges
Please find links below to a selection of videos that will assit when printing problems occur such as faint or uneven colours or printing is missalinged.
Colors are uneven or printing is faint
Please find links below to a selection of videos that will assist with removing paper jams from your printer.
Removing jammed paper: paper output slot
Removing jammed paper: inside printer
Removing jammed paper: transport unit
Please find links below to a selection of videos that will assist with setting up the wireless network connection between your printer and a computer or Smartphone/tablet
Connecting the printer and a computer (Windows)
Connecting the printer and a computer (macOS)
Contact us for telephone or E-mail support
Register your product and manage your Canon ID account
Locate a repair centre and find other useful information regarding our repair process