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Change Request
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Contract Query
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Invoice Query
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Self Service Portal Query
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Your Query
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Your question
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Contact us
Please note: If your country is not listed below please visit our Canon global site for assistance.
Contact us
- Exact product name
- Serial number of your device ( Where to find your serial number )
- Operating system installed on your computer ( how to identify your operating system )
- Reference number of any previous contact with our helpdesk
Thank You
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You will shortly receive an automated e-mail to confirm the receipt of your request. Please be aware that due to current high volumes it will take longer than usual for us to respond to your request. One of our customer service advisors will contact you within the next 10 business days. Thank you for your understanding.
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Should you not receive a reply within 1-2 working days, we would kindly ask you to check for our message in related folders such as 'Junk', 'Bulk', 'Unknown', 'Trash' or 'Spam'.
Some Internet Service Providers (ISPs) may block replies assuming they are unwanted messages. To ensure that you receive a response to your enquiry we recommend that you add donotreply@canon-europe.com to your address book.
Should you not receive a reply within 1-2 working days, we would kindly ask you to check for our message in related folders such as 'Junk', 'Bulk', 'Unknown', 'Trash' or 'Spam'.
Thank You
Your message has been successfully submitted to Canon Services & Support.
Please be aware that due to current high volumes it will take longer than usual for us to respond to your request. One of our customer service advisors will contact you within the next 10 business days. Thank you for your understanding.
Some Internet Service Providers (ISPs) may block replies assuming they are unwanted messages. To ensure that you receive a response to your enquiry we recommend that you add donotreply@canon-europe.com to your address book.
Should you not receive a reply within 1-2 working days, we would kindly ask you to check for our message in related folders such as 'Junk', 'Bulk', 'Unknown', 'Trash' or 'Spam'.
Thank You
Please be aware that due to current high volumes it will take longer than usual for us to respond to your request. One of our customer service advisors will contact you within the next 10 business days. Thank you for your understanding.
Some Internet Service Providers (ISPs) may block replies assuming they are unwanted messages. To ensure that you receive a response to your enquiry we recommend that you add donotreply@canon-europe.com to your address book.
Should you not receive a reply within 1-2 working days, we would kindly ask you to check for our message in related folders such as 'Junk', 'Bulk', 'Unknown', 'Trash' or 'Spam'.